We are a consumer company and our success is directly linked to our users trusting us. Therefore we have the same incentive as the user: they want to see relevant advertising so their experience of Google is positive and we want to deliver it.

As a kid growing up, this was sometimes a little bit intimidating to have a mom who was always, like, speaking up and always saying something that might be kind of controversial . . . . The thing I think that we got out of that that was really good was, like, we weren't afraid to make waves.

Things are always changing. Part of being successful here is being comfortable with not knowing what's going to happen.

Work smart. Get things done. No nonsense. Move fast.

Right now, offline and online are coming together because of smartphones.

Google is fascinating, and the book isn't finished. I'm creating, living, building, and writing those chapters.

I have had a lot of setbacks that I have learned from.