I define success by personal growth; if you don’t continue to grow, you can’t continue to succeed.

I first learned how to do hair from drag queens. I learned eyelashes are the key to life, because they make everyone look fabulous.

During a color consultation, I like to reference food as a visual. Hot fudge and orange marmalade paint a clearer picture and helps prevent end results that leave you feeling unsatisfied.

Sometimes, in order to follow our moral compass and/or our hearts, we have to make unpopular decisions or stand up for what we believe in.

Be nice to your hairstylist. It's an instant gratification! It doesn't matter how badly their day has gone, in that moment they feel amazing. And the hairdresser has made them feel that way.

Like a therapist hairdressers are in a position of trust. We are transforming not just how a person looks but how they feel.

Creativity runs across many categories in life, from the arts-and-crafts project a mum or dad does with their kids, to the bestselling author's manuscript, to the designs of the hairdresser, to the creations of the computer programming genius.