I define success by personal growth; if you don’t continue to grow, you can’t continue to succeed.

Be nice to your hairstylist. It's an instant gratification! It doesn't matter how badly their day has gone, in that moment they feel amazing. And the hairdresser has made them feel that way.

Remember this, classics never make a comeback. They wait for that perfect moment to take the spotlight from overdone, tired trends.

We have to stand up for what we believe in, even when we might not be popular for it. Honesty starts with being ourselves, authentic and true to who we are and what we believe in, and that may not always be popular, but it will always let you follow your dreams and your heart.

Creativity runs across many categories in life, from the arts-and-crafts project a mum or dad does with their kids, to the bestselling author's manuscript, to the designs of the hairdresser, to the creations of the computer programming genius.

Being in the beauty industry has taught me that most of us are never satisfied with how we look. We all wish we had better hair, could lose that last 10 pounds, or look like someone else. I always see the beauty in the clients that have sat in my chair, and I've tried to help them see it, too, and feel good about themselves.

Like a therapist hairdressers are in a position of trust. We are transforming not just how a person looks but how they feel.