[Judy Price] Osgood was among about half a dozen [Hillary] Clinton friends who I sat down with more than a year ago before she announced her candidacy.

When a trust is betrayed, that has to be rebuilt.

The difference in the way Hillary Clinton and Donald Trump talk about the middle class is stark. For Clinton, it's a story of hope. For Trump, it is a story of loss.

[Hillary Clinton ] sometimes struggles with the big theme. She loves talking about her plans, and she often is very focused on sort of the smaller things that could be quite valuable in governing but aren't so good in big speechmaking.

At the Republican convention, there were lots of words used to describe Hillary Clinton, but warm, funny and caring weren't among them.

Donald Trump and Hillary Clinton are not themselves members of the middle class, not by a long shot, which means they've searched for other ways to prove to voters that they care about their concerns and understand what middle class workers are going through.

Someone cold, politically calculating with no moral compass who can't be trusted. That's what polling and discussions with voters indicate [about Hillary Clinton].