At the Republican convention, there were lots of words used to describe Hillary Clinton, but warm, funny and caring weren't among them.

Flint is a city of a hundred thousand that was having a rough go of it even before its water was poisoned by lead. And when the water crisis finally grabbed national headlines this winter, the Democratic presidential candidates noticed. Hillary Clinton sent senior staff to investigate and asked her supporters to donate to a fund for Flint's kids. Bernie Sanders called on Michigan's Republican governor, Rick Snyder, to resign.

President Trump is a brand. President Trump is more popular than Republicans in Congress among Republicans.

Aside from Donald Trump, polls find [Hillary] Clinton to be the least-liked presidential candidate in recent history.

People don't change. People are who they are.

Kathy Burgess describes [Hillary] Clinton as fun and an all-around great person but admits it doesn't come through well.

[Judy Price] Osgood was among about half a dozen [Hillary] Clinton friends who I sat down with more than a year ago before she announced her candidacy.