The four walls of paper are like a prison because every idea wants to spring out in all directions - everything is connected with everything else, sometimes more than others.

The paperless office is possible, but not by imitating paper. Note that the horseless carriage did not work by imitating horses.

The problem is not software 'friendliness'. It is conceptual clarity. A globe does not say, 'good morning'. It is simple and clear, not 'friendly'.

A user interface should be so simple that a beginner in an emergency can understand it within ten seconds.

I was very intensely concerned with all kinds of new media.

Intertwingularity is not generally acknowledged - people keep pretending they can make things deeply hierarchical, categorizable and sequential when they can't. Everything is deeply intertwingled.

The point is that these decisions they've made are partly for your convenience and partly for theirs and partly out of stereotypes that they carry with them from the conventions of the computer field.