A user interface should be so simple that a beginner in an emergency can understand it within ten seconds.

Everything is deeply intertwingled.

I am looking at it from the point of view of a harried user, which I am, and I believe that I am much more like the typical non-technical harried user than I am like the people who smoothly operate everything.

Everybody has only a 24-hour day. Most people, if they increase consumption of one medium (like magazines or books) will cut down on another (like TV). This drastically reduces the sort of growth some people have been expecting.

Learning to program has no more to do with designing interactive software than learning to touch type has to do with writing poetry

Telling computer guys that they need to have permission to quote things is like having to tell little children about Death.

Any nitwit can understand computers, and many do.