Power corrupts, and obsolete power corrupts obsoletely.
A user interface should be so simple that a beginner in an emergency can understand it within ten seconds.
So in my uncertainty, I went to graduate school and there it all happened.
Everything is deeply intertwingled.
The problem is not software 'friendliness'. It is conceptual clarity. A globe does not say, 'good morning'. It is simple and clear, not 'friendly'.
I have long been alarmed by people's sheeplike acceptance of the term 'computer technology' - it sounds so objective and inexorable - when most computer technology is really a bunch of ideas turned into conventions and packages.