I am looking at it from the point of view of a harried user, which I am, and I believe that I am much more like the typical non-technical harried user than I am like the people who smoothly operate everything.

I was very intensely concerned with all kinds of new media.

We live in media, as fish live in water.

You can and must understand computers now.

So in my uncertainty, I went to graduate school and there it all happened.

In my second year in graduate school, I took a computer course and that was like lightening striking.

The ideas keep going, you have the material, you cut because there's a limit to the space allowed to you. And the space is limited because of some other constraints that have to do with money or printing or whatever.