I am looking at it from the point of view of a harried user, which I am, and I believe that I am much more like the typical non-technical harried user than I am like the people who smoothly operate everything.

So, I was always frustrated having to write and having to cut things. Why should you have to cut anything?

In my second year in graduate school, I took a computer course and that was like lightening striking.

I am looking at it from the point of view of a harried user, which I am, and I believe that I am much more like the typical non-technical harried user than I am like the people who smoothly operate everything.

The ideas keep going, you have the material, you cut because there's a limit to the space allowed to you. And the space is limited because of some other constraints that have to do with money or printing or whatever.

Learning to program has no more to do with designing interactive software than learning to touch type has to do with writing poetry

I was very intensely concerned with all kinds of new media.