I am looking at it from the point of view of a harried user, which I am, and I believe that I am much more like the typical non-technical harried user than I am like the people who smoothly operate everything.

Computers are hierarchical. We have a desktop and hierarchical files which have to mean everything.

A user interface should be so simple that a beginner in an emergency can understand it within ten seconds.

Let me introduce the word 'hypertext' to mean a body of written or pictorial material interconnected in such a complex way that it could not conveniently be presented or represented on paper.

I was very intensely concerned with all kinds of new media.

So, what you can do in Microsoft Word is what Bill Gates has decided. What you can do in Oracle Database is what Larry Ellison and his crew have decided.

Everybody has only a 24-hour day. Most people, if they increase consumption of one medium (like magazines or books) will cut down on another (like TV). This drastically reduces the sort of growth some people have been expecting.