Let me introduce the word 'hypertext' to mean a body of written or pictorial material interconnected in such a complex way that it could not conveniently be presented or represented on paper.

Any fool can use a computer. Many do.

The paperless office is possible, but not by imitating paper. Note that the horseless carriage did not work by imitating horses.

So, the point was to be able to have a medium that would record all the connections and all the structures and all the thoughts that paper could not. Since the computer could hold any structure in any form, this was the way to go.

Everybody has only a 24-hour day. Most people, if they increase consumption of one medium (like magazines or books) will cut down on another (like TV). This drastically reduces the sort of growth some people have been expecting.

Power corrupts, and obsolete power corrupts obsoletely.

The problem is not software 'friendliness'. It is conceptual clarity. A globe does not say, 'good morning'. It is simple and clear, not 'friendly'.