Perhaps it would be simpler if you just did what you're told and didn't try to understand things.

I have to write because if I don't get something down then after a while I feel it's going to bang the side of my head off.

His progress through life was hampered by his tremendous sense of his own ignorance, a disability which affects all too few.

Aziraphale collected books. If he were totally honest with himself he would have to have admitted that his bookshop was simply somewhere to store them. He was not unusual in this. In order to maintain his cover as a typical second-hand book seller, he used every means short of actual physical violence to prevent customers from making a purchase. Unpleasant damp smells, glowering looks, erratic opening hours - he was incredibly good at it.

And then there were cats, thought Dog. He'd surprised the huge ginger cat from next door and had attempted to reduce it to cowering jelly by means of the usual glowing stare and deep-throated growl, which had always worked on the damned in the past. This time they had earned him a whack on the nose that had made his eyes water. Cats, Dog considered, were clearly a lot tougher than lost souls. He was looking forward to a further cat experiment, which he planned would consist of jumping around and yapping excitedly at it. It was a long shot, but it just might work.

Oh. I see. People don't want to see what can't possibly exist.

You can't build a plot out of jokes. You need tragic relief. And you need to let people know that when a lot of frightened people are running around with edged weaponry, there are deaths. Stupid deaths, usually. I'm not writing 'The A-Team' - if there's a fight going on, people will get hurt. Not letting this happen would be a betrayal.