This is Morbidia," said Vlad. "Although she's been calling herself Tracy lately, to be cool.

Ankh-Morpork! Pearl of cities! This is not a completely accurate description, of course — it was not round and shiny — but even its worst enemies would agree that if you had to liken Ankh-Morpork to anything, then it might as well be a piece of rubbish covered with the diseased secretions of a dying mollusc.

They say that there can never be two snowflakes that are exactly alike, but has anyone checked lately?

Tragic heroes always moan when the gods take an interest in them, but it's the people the gods ignore who get the really tough deals

I don't think I've drunk enough beer to understand that.

Wisdom is one of the few things that looks bigger the further away it is.

You did what you were told or you didn't get paid, and if things went wrong it wasn't your problem. It was the fault of whatever idiot has accepted this message for sending in the first place. No one cared about you, and everyone at headquarters was an idiot. It wasn't your fault, no one listened to you. Headquarters had even started an Employee of the Month scheme to show how much they cared. That was how much they didn't care.