Sham Harga had run a successful eatery for many years by always smiling, never extending credit, and realizing that most of his customers wanted meals properly balanced between the four food groups: sugar, starch, grease, and burnt crunchy bits.
Terry PratchettYou did what you were told or you didn't get paid, and if things went wrong it wasn't your problem. It was the fault of whatever idiot has accepted this message for sending in the first place. No one cared about you, and everyone at headquarters was an idiot. It wasn't your fault, no one listened to you. Headquarters had even started an Employee of the Month scheme to show how much they cared. That was how much they didn't care.
Terry PratchettTake the universe and grind it down to the finest powder and sieve it through the finest sieve and then show me one atom of justice, one molecule of mercy. and yet... and yet you act as if there is some ideal order in the world, as if there is some... some rightness in the universe by which it may be judged.
Terry PratchettWho knew what evil lurked in the hearts of men? A copper, that's who. (...)You saw how close men lived to the beast. You realized that people like Carcer were not mad. They were incredibily sane. They were simply men without a shield. They'd looked at the world and realized that all the rules didn't have to apply to them, not if they didn't want them to. They weren't fooled by all the little stories. They shook hands with the beast.
Terry Pratchett