Nothing drives progress like the imagination. The idea precedes the deed. The only exceptions are accidents and natural selection.

Organizations, by their very nature are designed to promote order and routine. They are inhospitable environments for innovation.

Every major industry was once a growth industry. But some that are now riding a wave of growth enthusiasm are very much in the shadow of decline. Others that are thought of as seasoned growth industries have actually stopped growing. In every case, the reason growth is threatened, slowed, or stopped is not because the market is saturated. It is because there has been a failure of management.

Ideas are useless unless used. The proof of their value is in their implementation. Until then, they are in limbo.

An industry begins with the customer and his or her needs, not with a patent, a raw material, or a selling skill

Customers buy 1/4 holes, not 1/4 bits.

Experience comes from what we have done. Wisdom comes from what we have done badly.