Embracing conflict can become a joy when we know that irritation and frustration can lead to growth and fascination.
Thomas CrumOur lives are not dependent on whether or not we have conflict. It is what we do with conflict that makes the difference.
Thomas CrumThe number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. Resolving conflict is rarely about who is right. It is about acknowledgment and appreciation of differences.
Thomas Crum