Embracing conflict can become a joy when we know that irritation and frustration can lead to growth and fascination.

The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. Resolving conflict is rarely about who is right. It is about acknowledgment and appreciation of differences.

It is very difficult to apply the old Indian adage 'Do not judge another until you have walked a mile in his moccasins,' unless you get out of your own moccasins first.

Our lives are not dependent on whether or not we have conflict. It is what we do with conflict that makes the difference.

Change does not take time - it takes commitment.

Conflict can be seen as a gift of energy, in which neither side loses and a new dance is created.

When conflict becomes a win-lose contest in our minds, we immediately try to win.