Change does not take time - it takes commitment.

It is very difficult to apply the old Indian adage 'Do not judge another until you have walked a mile in his moccasins,' unless you get out of your own moccasins first.

Conflict isn't negative, it just is.

The quality of our lives depends not on whether or not we have conflicts, but on how we respond to them.

The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. Resolving conflict is rarely about who is right. It is about acknowledgment and appreciation of differences.

Being willing to change allows you to move from a point of view to a viewing point - a higher, more expansive place, from which you can see both sides.

It is hard to change our point of view in a conflict. Most often, it is because we are not nearly as interested in resolving the conflict and possibly creating a new "pearl" as we are in being right.