The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. Resolving conflict is rarely about who is right. It is about acknowledgment and appreciation of differences.
Thomas CrumBeing willing to change allows you to move from a point of view to a viewing point - a higher, more expansive place, from which you can see both sides.
Thomas CrumConflict can be seen as a gift of energy, in which neither side loses and a new dance is created.
Thomas CrumThe quality of our lives depends not on whether or not we have conflicts, but on how we respond to them.
Thomas Crum