Being willing to change allows you to move from a point of view to a viewing point - a higher, more expansive place, from which you can see both sides.

Our lives are not dependent on whether or not we have conflict. It is what we do with conflict that makes the difference.

Embracing conflict can become a joy when we know that irritation and frustration can lead to growth and fascination.

It is hard to change our point of view in a conflict. Most often, it is because we are not nearly as interested in resolving the conflict and possibly creating a new "pearl" as we are in being right.

The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. Resolving conflict is rarely about who is right. It is about acknowledgment and appreciation of differences.

The quality of our lives depends not on whether or not we have conflicts, but on how we respond to them.

When conflict becomes a win-lose contest in our minds, we immediately try to win.