They've got a Jobs Council that never meets. A Democratic Senate that doesn't act. A President who doesn't believe and a Vice President who won't stop talking. They just don't get it.

Forget 'branding' and 'positioning.' Once you understand customer behavior, everything else falls into place.

One of the people who most influenced me was Ben Shapiro, a marketing professor at the business school. He used to rant and rave and pound his fist: 'It's all about the customers!' And he was right. He was also right that, at that time, retailing was devoid of really talented people; he urged me to go in that direction.

The way to really create justice for workers in America is to create job growth.

When a company goes bankrupt, you as a company have absolutely no say whatsoever as to what happens.

Of course, losing my father was traumatic. I was an only child. But from the time my father died, my general theme in life has been to turn adversity into opportunity.

I'm sure that being an applicant from the American School in Vienna helped get me into all seven colleges I applied to.