Grant people a lifetime of forgiveness before you even meet them.

Movement isn't progress.

To be efficient means getting the job done in a smart, resourceful and timely way. To be effective means getting the right job done well, efficiently or not.

Commitment is what your boss needs you to have. Choice is what you need to have.

An expert knows the subject very well. A model teaches by showing instead of just telling.

Coaching doesn't make sick people well...it helps healthy people become extra-ordinary.

The sky isn't falling.