Coaching doesn't make sick people well...it helps healthy people become extra-ordinary.

The Top 10 Most Effective Things That You Can Say: 1. Thank you very much. 2, You are so right. 3. How can I help you right now? 4. I ask that you ... 5. I apologize for for what has happened. 6. Why is that? 7. Are you willing to ...? 8. I love you. 9. Will you help me? 10. Yes.

Inspiration is being motivated by a person or idea. Motivation is being inspired by an object. When people are inspired, they don't need motivation.

Commitment is what your boss needs you to have. Choice is what you need to have.

Grant people a lifetime of forgiveness before you even meet them.

Fear is natural. Be with it.

The trappings of lifestyle are often that; traps.