Everybody who runs a Web site knows we're not assured of compatibility, and we could end up with a split.

Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.

I'm very aware there are lots of other people who are just bright and working just as hard, with just the same dedication to make the world a good place.

One way to think about the magnitude of the changes to come is to think about how you went about your business before powerful Web search engines. You probably wouldn't have imagined that a world of answers would be available to you in under a second. The next set of advances will have an different effect, but similar in magnitude.

It was really hard explaining the Web before people just got used to it because they didn't even have words like click and jump and page.

What's very important from my point of view is that there is one web … Anyone that tries to chop it into two will find that their piece looks very boring.

People keep asking me what I think of it now that it's done. Hence my protest: The Web is not done!