Forming of a web of information nodes rather than a hierarchical tree or an ordered list is the basic concept behind HyperText.

I think IT projects are about supporting social systems - about communications between people and machines. They tend to fail due to cultural issues.

The nice thing about programming at the RDF level is that you can just say, I'll ask for all the books. You can ask for all the shelves. You can ask for a given shelf whether a book was on it. And you're not worrying so much about the underlying syntax.

The Google algorithm was a significant development. I've had thank-you emails from people whose lives have been saved by information on a medical website or who have found the love of their life on a dating website.

We need diversity of thought in the world to face the new challenges.

Universality has been the key enabler of innovation on the Web and will continue to be so in the future.

AI is not just heading for our industry, it will radically change the machinery we use in marketing.