Don’t follow a model that doesn't work. If the recipe sucks, it doesn't matter how good a cook you are.

If everyone is defining a problem or solving it one way and the results are subpar, this is the time to ask, What if I did the opposite? Don't follow a model that doesn't work. If the recipe sucks, it doesn't matter how good a cook you are.

I'll repeat something you might consider tattooing on your forehead: What we fear doing most is usually what we most need to do.

The decent method you follow is better than the perfect method you quit.

Every time I find myself stressed out, it's because I do things primarily driven by growth.

People feel personally slighted if you don't respond to them in 30 seconds and treat email as instant messenger.

I encourage active skepticism - when people are being skeptical because they're trying to identify the best course of action. They're trying to identify the next step for themselves or other people.