If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.

The simple act of paying positive attention to people has a great deal to do with productivity.

The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

I don't want an epitaph on my gravestone that says, 'He would have pursued some big dreams in his life, but other people wouldn't let him.

Don't 'tolerate' mistakes. Embrace them!

Never, ever rest on your laurels. Today's laurels are tomorrow's compost.

Like it or not - and often we don't - power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation. Yes, it can be - and often is - abused, in business as in all arenas of endeavor. But it can also be used to do great good for great numbers. And as a career-building tool, the slow and steady (and subtle) amassing of power is the surest road to success.