Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one
Design is so critical it should be on the agenda of every meeting in every single department.
Success requires a persistent misreading of the odds.
Never, ever rest on your laurels. Today's laurels are tomorrow's compost.
Excellence comes from human beings doing things of value that customers find memorable.
If a window of opportunity appears, don't pull down the shade.