Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.

Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.

Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.

Had Twitter been invented earlier, my books would have been shorter.

I want the public as well as libraries and schools to enjoy unlimited access to public-domain books. This means no charges for these kind of texts themselves.

Treat the customer as an appreciating asset.

Success requires a persistent misreading of the odds.