I don't believe in holy writ. Buy fifty books or twenty-five books, take three weeks off, read them and make up your own theory. The fact that you end up literally burning twenty-two out of twenty-five books is beside the point.

Had Twitter been invented earlier, my books would have been shorter.

To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.

'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers. Life at work can be cool - and work that's cool isn't confined to Tiger Woods, Yo-Yo Ma, or Tom Hanks. It's available to all of us and any of us.

I find digital content much easier and more rewarding to interact with on screen than printed on paper.

An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.

Accept change as a friend. And don't take yourself too seriously.