Give a lot, expect a lot, and if you don't get it, prune.

Advantage comes not from the spectacular or the technical. Advantage comes from a persistent seeking of the mundane edge.

Execution Excellence! (Show up on time! Leave last!)

All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.

If not excellence, what? If not excellence now, when?

Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!

The best leaders... almost without exception and at every level, are master users of stories and symbols.