The unthinkable is thinkable. No: likely.

The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.

The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.

Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!

...high end does not necessarily equal high price. It's a matter of attitude.

Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.

A career is a portfolio of projects that teach you new skills, gain you new expertise, develop new capabilities, grow your colleague set, and constantly reinvent you as a brand.