The unthinkable is thinkable. No: likely.

Formula for success: Underpromise and overachieve.

A completely free library is as rare as a truly free lunch.

The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.

As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.

You will be remembered, in the long haul, for the quality of your work, not the quantity of your work. No one evaluates Picasso based on the number of paintings he churned out.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.