One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.

Something mysterious happens to a curious, fully engaged mind - and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered

I think it's wonderful to save the world, but you need to be part of the world, too.

If I read a book that cost me $20 and I get one good idea, I've gotten one of the greatest bargains of all time.

The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.

If not excellence, what? If not excellence now, when?

Train everyone lavishly. You can't overspend on training.