Dreams do come true, but not without the help of others, a good education, a strong work ethic, and the courage to lean in.

Dreams do come true, but not without the help of others, a good education, a strong work ethic, and the courage to lean in.

Crankiness is a human attribute that when people walk in the door of Xerox, they remain human. The best way to get the best out of people is to not force them to be something other than they naturally are. Now what do they have to be? They have to be respectful. You can't be ridiculously disrespectful.

Where you are is not who you are

The best way to change it is to do it. Right? And then after a while you become it, and it's easy.

Find something that you love to do, and find a place that you really like to do it in. I found something I loved to do. Im a mechanical engineer by training, and I loved it. I still do. My son is a nuclear engineer at MIT, a junior, and I get the same vibe from him. Your work has to be compelling. You spend a lot of time doing it.

I'm an advocate for change and eager to break a little glass when needed.