I no longer give Power Point presentations, because I've come to believe that power corrupts, and Power Point corrupts absolutely.
People's motivations haven't changed in maybe 400 or maybe 4,000 years.
Surf the Web is a happy coincidence.
Power corrupts, and PowerPoint corrupts absolutely.
But what we all have to learn is that we can't do everything ourselves.
What is special about VOIP is that it's just another thing you can do on the Internet, whereas it is the only thing - or nearly the only thing with the exception of the dial-up modem and fax - that you can do on the public switched telephone network.