I'm an enemy of what I call 'computer theology.' There's a class conflict out there. There's a techno-elite that lives in a different world.

I've been testing RealPlayer Cloud on all these devices… I think RealPlayer Cloud is well-designed and makes storing and sharing videos easy across different devices.

Why shouldn't a PC work like a refrigerator or a toaster?

People wouldn't go on Facebook unless they wanted to share with groups of people. But there is this perception that you have been on a course to push people's information where it's visible across the Internet unless they do a bunch of stuff.

Man, he could sell. As he liked to say, he lived at the intersection of technology and liberal arts. But there was a more personal side of Steve Jobs, of course, and I was fortunate enough to see a bit of it because I spent hours in conversation with him over the 14 years he ran Apple.

Some businesses offer such a lousy customer experience that they are prime candidates for competition from Internet based stores.

I'm an enemy of what I call 'computer theology.' There's a class conflict out there. There's a techno-elite that lives in a different world.