Some businesses offer such a lousy customer experience that they are prime candidates for competition from Internet based stores.
Walt MossbergI've been testing RealPlayer Cloud on all these devicesโฆ I think RealPlayer Cloud is well-designed and makes storing and sharing videos easy across different devices.
Walt MossbergMan, he could sell. As he liked to say, he lived at the intersection of technology and liberal arts. But there was a more personal side of Steve Jobs, of course, and I was fortunate enough to see a bit of it because I spent hours in conversation with him over the 14 years he ran Apple.
Walt Mossberg