Many organizations are now trying to walk under the banner of The Learning Organization, realizing that knowledge is our most important product ... But the only place that I've seen it is in the Army. As one colonel said, "We realized a while ago that it's better to learn than be dead."

Risk is not a dirty word.

Failure is not a crime. Failure to learn from failure is.

The information revolution has changed wealth. Intellectual capital is far more important than money.

We're not in cultures which support learning; we're in cultures that give us the message consistently: "Don't mess up, don't make mistakes, don't make the boss look bad, don't give us any surprises." So we're asking for a kind of predictability, control, respect, and compliance that has nothing to do with learning.

As long as capital-both human and money-can move toward opportunity, trade will not balance.

Human capital will go where it is wanted, and it will stay where it is well treated. It cannot be driven; it can only be attracted.