Good leaders make people feel that they're at the very heart of things, not at the periphery. Everyone feels that he or she makes a difference to the success of the organization. When that happens people feel centered and that gives their work meaning.

Encourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.

Ineffective leaders often act on the advice and counsel of the last person they talked to.

Embrace error: Create an atmosphere in which prudent risk taking is strongly encouraged.

Judgment without character is expediency... or worse.

One of the worst mistakes is to do nothing.

Great groups deliver great results. And for everyone involved in a great group, great work is its own reward.