More leaders have been made by accident, circumstance, sheer grit, or will than have been made by all the leadership courses put together.

Great groups give the lie to the remarkably persistent but incorrect notion that successful organizations are the lengthened shadow of a great woman or man. However, each great group has a strong leader. In fact, great groups and great leaders create each other.

Understand the "Gretzky Factor": Cultivate an instinct, a "touch", call it what you will, that enables you to know both where the "puck" is now and where it will be soon.

It is the capacity to develop and improve their skills that distinguishes leaders from followers.

Excellence is a better teacher than mediocrity. The lessons of the ordinary are everywhere. Truly profound and original insights are to be found only in studying the exemplary.

Neotony is a metaphor for the quality of life - the gift - that keeps the fortunate of whatever age focused on all the marvelous undiscovered things to come.

Followers who tell the truth, and leaders who listen to it, are an unbeatable combination.