More leaders have been made by accident, circumstance, sheer grit, or will than have been made by all the leadership courses put together.

Understand the "Gretzky Factor": Cultivate an instinct, a "touch", call it what you will, that enables you to know both where the "puck" is now and where it will be soon.

Leaders should always expect the very best of those around them. They know that people can change and grow.

Almost without exception, members of great groups see themselves as winning underdogs, as a feisty David hurling fresh ideas at a big, backward-looking Goliath. They always have an "enemy."

The manager has a short-range view; the leader has a long-range perspective.

Ineffective leaders often act on the advice and counsel of the last person they talked to.

Becoming a leader is synonymous with becoming yourself. It is precisely that simple, and it is also that difficult.