I am reminded how hollow the label of leadership sometimes is and how heroic followership can be.

This is more than just having a vision. You can see the difference in the often-cited way in which Steve Jobs brought in John Sculley to take over Apple. At the time, Sculley was destined to be the head of Pepsico. The clincher came when Jobs asked him, "How many more years of your life do you want to spend making colored water when you can have an opportunity to come here and change the world?"

Don't over-react to the trouble makers.

The manager asks how and when; the leader asks what and why.

All claims deserve consideration but some claims are more important than others.

The new leader is one who commits people to action, who converts followers into leaders, and who may convert leaders into agents of change.

The future has no shelf life