Judgment without character is expediency... or worse.

Trust is the lubrication that makes it possible for organizations to work.

Recognize the skills and traits you don't possess, and hire the people who have them.

There are two ways of being creative. One can sing and dance. Or one can create an environment in which singers and dancers flourish.

Successful leadership is not about being tough or soft, sensitive or assertive, but about a set of attributes. First and foremost is character

Leaders must encourage their organizations to dance to forms of music yet to be heard.

In the face of ambiguity, uncertainty, and conflicting demands, often under great time pressure, leaders must make decisions and take effective actions to assure the survival and success of their organizations. This is how leaders add value to their organizations. They lead them to success by exercising good judgment, by making smart calls when especially difficult and complicated decisions simply must be made, and then ensuring that they are well executed.