Trust resides squarely between faith and doubt.

I wanted the influence. In the end I wasn't very good at being a president. I looked out of the window and thought that the man cutting the lawn actually seemed to have more control over what he was doing.

Innovation- any new idea-by definition will not be accepted at first. It takes repeated attempts, endless demonstrations, monotonous rehearsals before innovation can be accepted and internalized by an organization. This requires courageous patience.

What makes a good follower? The single most important characteristic may well be a willingness to tell the truth. In a world of growing complexity leaders are increasingly dependent on their subordinates for good information, whether the leaders want to hear it or not. Followers who tell the truth and leaders who listen to it are an unbeatable combination.

The manager accepts the status quo; the leader challenges it.

Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.

To be authentic is literally to be your own author... to discover your own native energies and desires, and then to find your own way of acting on them.