I'd always rather err on the side of openness. But there's a difference between optimum and maximum openness, and fixing that boundary is a judgment call. The art of leadership is knowing how much information you're going to pass on - to keep people motivated and to be as honest, as upfront, as you can. But, boy, there really are limits to that.
Warren G. BennisSome of the strongest resistance to necessary change is the result of what Jim O'Toole has so aptly characterized as "the ideology of comfort and the tyranny of custom."
Warren G. BennisEncourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.
Warren G. BennisGreat leaders love talent and know where to find it. They surround themselves with talented people who can work effectively together.
Warren G. BennisI used to think that running an organization was equivalent to conducting a symphony orchestra. But I don't think that's quite it; it's more like jazz. There is more improvisation. Someone once wrote that the sound of surprise is jazz, and if there's any one thing that we must try to get used to in this world, it's surprise and the unexpected. Truly, we are living in world where the only thing that's constant is change.
Warren G. Bennis