The new leader is one who commits people to action, who converts followers into leaders, and who may convert leaders into agents of change.

Great groups deliver great results. And for everyone involved in a great group, great work is its own reward.

Servant leadership teaches us that you have to lay your cards on the table.

Think of successful creative collaborations are dreams with deadlines.

Innovation- any new idea-by definition will not be accepted at first. It takes repeated attempts, endless demonstrations, monotonous rehearsals before innovation can be accepted and internalized by an organization. This requires courageous patience.

Understand the "Gretzky Factor": Cultivate an instinct, a "touch", call it what you will, that enables you to know both where the "puck" is now and where it will be soon.

Expect the best from your people and they will usually deliver but your expectations must be realistic.