The new leader is one who commits people to action, who converts followers into leaders, and who may convert leaders into agents of change.

Taking charge of your own learning is a part of taking charge of your life, which is the sine qua non in becoming an integrated person.

The manager accepts the status quo; the leader challenges it.

In life, change is inevitable. In business, change is vital.

If great teams don't have an "enemy," they create one for themselves because, as former Coca-Cola CEO Roberto Goizueta pointed out, "you can't have a war without one."

Innovation- any new idea-by definition will not be accepted at first. It takes repeated attempts, endless demonstrations, monotonous rehearsals before innovation can be accepted and internalized by an organization. This requires courageous patience.

Organizations should try to find out if their learning programs actually work.