Great groups deliver great results. And for everyone involved in a great group, great work is its own reward.

Good leaders make people feel that they're at the very heart of things, not at the periphery.

Understand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.

If great teams don't have an "enemy," they create one for themselves because, as former Coca-Cola CEO Roberto Goizueta pointed out, "you can't have a war without one."

Some of the strongest resistance to necessary change is the result of what Jim O'Toole has so aptly characterized as "the ideology of comfort and the tyranny of custom."

Leaders keep their eyes on the horizon, not just on the bottom line.

Around the world, the generals are being ousted, and the poets are taking charge.