Unlike top management at Enron, exemplary leaders reward dissent. They encourage it. They understand that, whatever momentary discomfort they experience as a result of being told they might be wrong, it is more than offset by the fact that the information will help them make better decisions.
Warren G. BennisPeople who cannot invent and reinvent themselves must be content with borrowed postures, secondhand ideas, fitting in instead of standing out.
Warren G. BennisThink of a crucible as an occasion for real magic, the creation of something more valuable than an alchemist could possibly imagine. In it, the individual is transformed, changed, created anew. He or she grows in ways that change his or her definition of self.
Warren G. BennisPossess the "Nobel Factor": Possess and constantly demonstrate optimism, faith, and hope. They create choices. I am reminded of an ancient Chinese proverb: "That the birds of worry and care fly above your head, this you cannot change; but that they build nests in your hair, this you can prevent."
Warren G. BennisLeaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.
Warren G. BennisYou are your own raw material. When you know what you consist of and what you want to make of it, then you can invent yourself.
Warren G. BennisLeading with character gives the wise leader clear-cut advantages. They are easier to trust and follow; they honor commitments and promises; their words and behavior match; they are always engaged in and by the world; they are open to "reflective backtalk": they can speak with conviction because they believe in what they are saying...and everyone else knows that. They are comfortable in their own skin. They feel at ease in the spotlight and they enjoy it there. They tend to be more receptive to opportunity and risk.
Warren G. Bennis