Understand the "Gretzky Factor": Cultivate an instinct, a "touch", call it what you will, that enables you to know both where the "puck" is now and where it will be soon.
Warren G. BennisLeaders should always expect the very best of those around them. They know that people can change and grow.
Warren G. BennisWithout a terrific leader, you're not going to have a Great Group. But it is also true that you're not going to have a great leader without a Great Group.
Warren G. BennisThe failure to find the right niche for people - or to let them find their own perfect niches - is a major reason that so many workplaces are mediocre, even toxic, in spite of the presence of talent. Leaders of great groups give them whatever they need and free them from everything else.
Warren G. BennisI'd always rather err on the side of openness. But there's a difference between optimum and maximum openness, and fixing that boundary is a judgment call. The art of leadership is knowing how much information you're going to pass on - to keep people motivated and to be as honest, as upfront, as you can. But, boy, there really are limits to that.
Warren G. Bennis