The manager asks how and when; the leader asks what and why.

Innovation- any new idea-by definition will not be accepted at first. It takes repeated attempts, endless demonstrations, monotonous rehearsals before innovation can be accepted and internalized by an organization. This requires courageous patience.

Possess the "Nobel Factor": Possess and constantly demonstrate optimism, faith, and hope. They create choices. I am reminded of an ancient Chinese proverb: "That the birds of worry and care fly above your head, this you cannot change; but that they build nests in your hair, this you can prevent."

Excellence is a better teacher than mediocrity.

Great groups deliver great results. And for everyone involved in a great group, great work is its own reward.

You are your own raw material. When you know what you consist of and what you want to make of it, then you can invent yourself.

Listening to the inner voice - trusting the inner voice - is one of the most important lessons of leadership.