See the long view: By all means "plant the corn, milk the cows, and feed the horses" but always keep the eventual "harvest" in mind.

Encourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.

The first job of a leader is to define a vision for the organization...the capacity to translate vision into reality.

Find the appropriate balance of competing claims by various groups of stakeholders. All claims deserve consideration but some claims are more important than others.

Manage the dream: Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.

The manager administers; the leader innovates.

Leaders are people who do the right thing; managers are people who do things right.