Understand the "Gretzky Factor": Cultivate an instinct, a "touch", call it what you will, that enables you to know both where the "puck" is now and where it will be soon.

Understand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.

Understand the "Gretzky Factor": Cultivate an instinct, a "touch", call it what you will, that enables you to know both where the "puck" is now and where it will be soon.

Judgment without character is expediency... or worse.

To be authentic is literally to be your own author... to discover your own native energies and desires, and then to find your own way of acting on them.

Leaders are people who believe so passionately that they can seduce other people into sharing their dream.

Leaders must earn the trust of their teams, their organizations, and their stakeholders before attempting to engage their support.