Understand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.
Warren G. BennisGreat things are accomplished by talented people who believe they will accomplish them.
Warren G. BennisLeadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential.
Warren G. BennisEncourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, "variance sensors" who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.
Warren G. Bennis