I get on well with people and I have really good relationships with the other coaches around me. I don't know everything about the games and I'm still learning all the time, so it's important to have an open mind.

In some ways the players are no different to kids as you've got to set boundaries and you've got to work within those boundaries. If you work hard and you do everything that's asked of you, there's great reward afterwards.

As a coach, I want players to challenge me, to question me and ask why we're doing a certain thing, so they feel that they're taking ownership.

The attitude in terms of how players work both on and off the field has a massive impact on us as coaches but also the performance and how the team does as well.

Having a social appetite for knowledge and wanting to develop and improve as a coach is important, but I believe in empowering people, particularly the other coaches that work with the team, giving them ownership and responsibility.

There's no better feeling than sitting on the team bus travelling to the Millennium Stadium knowing that the team will be playing in front of 74,500 people. You're driven through the crowds where you see the smiles on people's faces and I get a huge buzz out of that.

My aim is to create a happy environment where the players are working hard, but enjoying themselves. You've got to enjoy yourself, and you've got to have a bit of fun as well.