Having a social appetite for knowledge and wanting to develop and improve as a coach is important, but I believe in empowering people, particularly the other coaches that work with the team, giving them ownership and responsibility.

As a coach, I want players to challenge me, to question me and ask why we're doing a certain thing, so they feel that they're taking ownership.

We've all seen talented young players who get to a certain level but there comes a point where that talent will only take you so far. The great players go away and work on extra things. They work harder on their skills, they start having early nights and they think about their diet and training. That is what takes them to the next level.

I get on well with people and I have really good relationships with the other coaches around me. I don't know everything about the games and I'm still learning all the time, so it's important to have an open mind.

The attitude in terms of how players work both on and off the field has a massive impact on us as coaches but also the performance and how the team does as well.

There's no better feeling than sitting on the team bus travelling to the Millennium Stadium knowing that the team will be playing in front of 74,500 people. You're driven through the crowds where you see the smiles on people's faces and I get a huge buzz out of that.

For me coaching was all about being involved, and taking the best qualities from the coaches I had as a player and moulding them into my own personality.