Having a social appetite for knowledge and wanting to develop and improve as a coach is important, but I believe in empowering people, particularly the other coaches that work with the team, giving them ownership and responsibility.

Sometimes you have to put your balls on the line.

Gethin Jenkins is one of the best loose-head props in the world. He hits up to 40 rucks a game, makes at least 10 carries and even more tackles. Those are amazing statistics for a prop and he is a very intelligent rugby player.

The attitude in terms of how players work both on and off the field has a massive impact on us as coaches but also the performance and how the team does as well.

When you beat England at Twickenham you don't feel the need to make changes to a winning side, but there are areas we think we can improve

I get on well with people and I have really good relationships with the other coaches around me. I don't know everything about the games and I'm still learning all the time, so it's important to have an open mind.

Whereas a good player might do something really good in a game, a great player might do something two or three times in a row. That's what great players do, but they also work incredibly hard off the field in terms of the extra effort they've put into making sure their own performance gets better.