Having a social appetite for knowledge and wanting to develop and improve as a coach is important, but I believe in empowering people, particularly the other coaches that work with the team, giving them ownership and responsibility.

There's no better feeling than sitting on the team bus travelling to the Millennium Stadium knowing that the team will be playing in front of 74,500 people. You're driven through the crowds where you see the smiles on people's faces and I get a huge buzz out of that.

A lot of coaching is about results and if you don't get the right results, you're going to get criticism, but if all things are going well then you can enjoy yourself.

For me coaching was all about being involved, and taking the best qualities from the coaches I had as a player and moulding them into my own personality.

As a coach, I want players to challenge me, to question me and ask why we're doing a certain thing, so they feel that they're taking ownership.

Having a social appetite for knowledge and wanting to develop and improve as a coach is important, but I believe in empowering people, particularly the other coaches that work with the team, giving them ownership and responsibility.

Whereas a good player might do something really good in a game, a great player might do something two or three times in a row. That's what great players do, but they also work incredibly hard off the field in terms of the extra effort they've put into making sure their own performance gets better.