Creative people have an abiding curiosity and an insatiable desire to learn how and why things work. They take nothing for granted. They are interested in things around them and tend to stow away bits and pieces of information in their minds for the future use. And, they have a great ability to mobilize their thinking and experiences for use in solving a new problem.

The job of a manager is to support his or her staff, not vice versa, and that begins by being among them.

Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relations with their people have been assigned a secondary role. This is too important a subject not to receive first-line attention. In this regard we could learn much from the Japanese. We must reinvest in the human side of management.

Men and women want to do a good job, and if they are provided the proper environment, they will do so

Creative people have an abiding curiosity and an insatiable desire to learn how and why things work. They take nothing for granted. They are interested in things around them and tend to stow away bits and pieces of information in their minds for the future use. And, they have a great ability to mobilize their thinking and experiences for use in solving a new problem.

Never try to take a fortified hill, especially if the Army on top is bigger than you are

If you don't fail on a regular basis, you are not trying hard enough.