Creative people have an abiding curiosity and an insatiable desire to learn how and why things work. They take nothing for granted. They are interested in things around them and tend to stow away bits and pieces of information in their minds for the future use. And, they have a great ability to mobilize their thinking and experiences for use in solving a new problem.

Never try to take a fortified hill, especially if the Army on top is bigger than you are

Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relations with their people have been assigned a secondary role. This is too important a subject not to receive first-line attention. In this regard we could learn much from the Japanese. We must reinvest in the human side of management.

If I have to tell a guy he's got something to do, I consider myself a failure as a manager.

Men and women want to do a good job, and if they are provided the proper environment, they will do so

Creativity is an area in which younger people have a tremendous advantage, since they have an endearing habit of always questioning past wisdom and authority.

If you don't fail on a regular basis, you are not trying hard enough.